template_ARCHITECTURE
Shopify Cohort Retention Dashboard
Automatically group your customers by acquisition month and track exactly when they return to buy again.
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Strategic Deployment
Real-world orchestration patterns deployed by our top enterprise partners.
Subscription vs. One-off Retention (RevOps Persona)
Filter your cohorts to isolate customers who started with a subscription vs. a one-off purchase to see the true delta in Month 3 and Month 6 retention.
Identifying the "Drop-off Cliff"
Visually pinpoint the exact month where repeat purchase behavior falls off a cliff. Trigger targeted win-back email flows in Klaviyo precisely 15 days prior.
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Expert Insights
Everything you need to know about implementing Arcli's engine into your stack.
Should we look at weekly or monthly cohorts?
Monthly is standard for macro product-market fit. Weekly is only recommended during aggressive paid media testing phases or major holiday sales (e.g., BFCM) to isolate highly specific traffic quality.
How do timezone discrepancies affect cohort bucketing?
The template normalizes all timestamps to UTC by default. You can adjust the presentation layer timezone to match your localized Shopify admin settings to ensure reporting parity.
Are point-of-sale (POS) orders included in these cohorts?
Yes, if they are synced to your primary Shopify instance. You can use the built-in channel filter to separate retail POS retention from online store retention.
What constitutes an "active" customer in a cohort month?
A customer is flagged as active if they placed at least one uncancelled, paid order during that discrete calendar month. Multiple orders in the same month do not inflate the retention percentage.
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